Since the opening of the iconic Taj Mahal Palace in Bombay in 1903, IHCL has welcomed guests with world-class refinement and warmth, while remaining deeply rooted in local heritage and strong global values.

IHCL has evolved from an iconic hotel company to a dynamic hospitality ecosystem. By strategically reimagining and enhancing its brand portfolio the company has successfully transitioned from a brand house to a respected house of brands.

Each of the IHCL brands evolves from the foundational culture of Tajness, reflecting trust, awareness, and joy, and offers an unparalleled value proposition based on deep consumer insight and an insatiable spirit of re-imagination. From lovingly restored palaces, both original and authentic, to raw and luxurious safaris. From rejuvenating spas to rarefied clubs and more. The IHCL offering is as varied as it is charming. IHCLs jeweled portfolio of brands spans multiple sectors of hospitality and is built with legendary professionalism, unmatched expertise, and genuine affection.

IHC: Unlocking Tomorrow

Business Highlights: Portfolio Expansion

• Launched Qmin, a repertoire of culinary offerings, including home delivery, in addition to the proprietary Qmin App for ease of use. Within a year, Qmin scaled to 14 cities across the country.
• Launched multiple customer-focused campaigns including 4D, Hospitality@Home, and others
• Signed a total 17 hotels and opened 7 hotels during FY21
• Relaunched the iconic Machan at Taj Mahal, New Delhi, and launched its first outpost at Taj West End, Bengaluru
• Launched India’s first on-site brewpub at Taj MG Road, Bengaluru, in partnership with Anheuser-Busch InBev (AB InBev)
• Extended the Qmin brand with the launch of the first Qmin Shop, a gourmet lifestyle store at President, Mumbai
• Launched the #TravelForIndia initiative on World Tourism Day to inspire safe travel while rebuilding the tourism industry and making a positive impact on lives and livelihood
• Strengthened the Company’s presence in the eastern part of India with the signing of three Taj hotels, two in Kolkata and one in Patna, Bihar
• Opened The Connaught, an IHCL SeleQtions hotel, in the heart of New Delhi
• Introduced luxury hospitality to the city of Ahmedabad with the opening of Taj Skyline
• Pioneered a new destination in the East with the launch of Taj Chia Kutir Resort & Spa, Darjeeling
• Opened a new Ginger hotel in Kalinganagar
• Expanded the amã Stays & Trails portfolio with the opening of four new villas: two in Goa, one in Lonavala, Maharashtra, and one in Thiruvananthapuram, Kerala
• Ginger crossed a milestone of 75 hotels during FY21
• Launched the re-imagined The Chambers at Taj Mahal Hotel, New Delhi

Business Highlights: Corporate Developments

• Signed a binding agreement to acquire 100% shareholding in ELEL Hotels and Investments Limited (ELEL) for the iconic Hotel Sea Rock
• Restructured the holding of Taj Cape Town, which became a wholly-owned subsidiary of IHCL, by acquiring 50% holding in Tata Africa Holdings (TAH)
• Supported the community in its effort to combat the pandemic by delivering over 3 million meals to the medical fraternity and migrant workers and hosting close to 70,000 room nights for the medical community
• Launched Tajness – A Commitment Restrengthened to reinforce the assurance of stringent health and safety protocols at all our hotels and offices
• Joined hands with Tata Power to provide solar energy for all Mumbai hotels, saving energy costs and reducing the carbon footprint
• Launched I-ZEST, IHCL’s Zero-Touch Service Transformation, which leverages technology to ensure heightened safety for guests and employees
• Sale and manage back transaction concluded for Ginger Whitefield
• Taj SATS secured over 50% market share in the quarter with the acquisition of new business